Rewire Review 80

Company Information

Rewire provides a cost-effective, and secure way for users to send money abroad. Available through a powerful mobile app at the App Store, and the Google Play Store, Rewire offers a range of services designed for effective budgeting, transactions history, and expense tracking. Rewire issues users with a complimentary debit MasterCard with no annual fees or ATM charges for withdrawals. Rewire’s sending/receiving financial options are designed for convenience with international banking services.

The 3-step process to getting started with Rewire requires opening a free account, transferring money, and completing the transaction. Among the many benefits of utilizing Rewire’s money transfer services are peace of mind with international remittances, trust and credibility, a European Account, a personal finance app, and highly-responsive customer support 7 days a week via live chat, Whatsapp, messenger, email, and telephone. Customer support reps are available from 7 AM to 6 PM Sunday through Thursday, 7 AM through 1 PM on Friday, and 10 AM through 6 PM on Saturdays for email queries.

With Rewire, it is possible to send money to China, Nepal, Sri Lanka, the Philippines, Nigeria, India, and Thailand, among others.

Established2015
Transfer speed0-2 days
Transfer Charges
Low fees, close to the mid-market exchange rate.
Currencies10+
RegulationFCA
Onboarding simplicity
Moderate
Required documentsID
Key featuresMulti-lingual customer service
Money management app
Transfer methodsCredit/debit card, Instant bank transfer, Mobile App
TrustPilot rating
Customer service
Good

How Rewire Works

Rewire requires individuals to register with the service by entering their full name, telephone number, and an email address. A safe and secure password is required, preferably random, alphanumeric characters and symbols, with telephone verification via SMS. The service is available for Android users via the Google Play Store, and iOS users via the App Store.

Once you have opened an account with Rewire, you are given a complimentary IBAN which can be used for the Rewire MasterCard. Once ID documents have been uploaded (government issued driver’s license, ID card, passport, residence card, or travel card), a picture of yourself will need to be included too. Additional biographic data such as a residential address and personally identifiable information will need to be entered too.

To send money with Rewire, users need to click on ‘Send Money’. Next, enter the amount of money that needs to be sent, adding the beneficiary’s details and confirming the aforementioned information. Funding options include debit card transfers, instant credit transfers, bank transfers, immediate bank transfers, or even salary transfers direct to the Rewire IBAN account. Once the funds are available to transferred, the transaction will be processed on that day. Various options are available for funding the transaction, including SOFORT, debit card or credit card, and bank account. Payment processing options are specific to your country, or territory. The transactions are processed quickly and efficiently, with open orders displayed in your account, and completed transactions displayed accordingly, under the ‘History’ tab.

How much does it cost to use Rewire?

Online money transfers with Rewire are billed at a flat fee of 1% of the transfer value. There are no hidden fees, costs, or unanticipated expenses to worry about with Rewire. The fee is only levied once the money has been sent. With Rewire, all first orders are privy to a discount on registration. This online money transfer service was created expressly for immigrants in Europe and Israel wanting to send their money home.

Local online transfers are free, and recipients are not required to have an account in order to receive the money that you send to them. The funds are deposited directly into their bank account, so all that’s required is the IBAN number and the full name. By partnering early on with leading players in the industry, Rewire was able to lock in low fees and rapid service. Rewire claims to provide the most competitive forex rates on international transfers, and based on the numbers this is accurate.

Transfer Speed

When local transfers are initiated with Rewire, the entire process can be completed within 1-3 business days. The exact length of time depends upon the receiver’s bank. In terms of time taken for the money to arrive, the most important determinant is the method of transfer. Transfer to a cash pickup is available immediately. Transfer to a bank account takes longer, between 10 minutes and 2 business days to process. There are also other transfer speeds to take into consideration, notably the time taken to deposit money into your own Rewire account.

Funds are available immediately when you make a deposit into your account via debit card, credit card, Sofort, or instant bank transfer. If you use SEPA (Single Euro Payments Area) for transfers into your account, it can take between 2-3 business days to process. The countries that can accept Rewire transfers include: Ghana China, Kenya, Sri Lanka, Thailand, Nepal, Nigeria, India, and the Philippines. Transfer speeds may be impacted by difficult-to-reach destinations, countries, or territories.

Sending and Receiving Options 

You can deposit money into your Rewire account with the following options:

  • Bank transfers
  • Debit card transfers
  • Credit card transfers
  • Immediate bank transfers
  • Salary deposits to Rewire via IBAN

To place an order with Rewire, your ‘Send Money’ options include the following deposit methods:

  • Sofort
  • Bank transfer
  • Debit card transfer
  • Credit card transfer

Beneficiaries receive money from Rewire via several methods including:

  • Bank account
  • Digital wallet
  • Cash pickup point

Is Rewire Safe and Reliable?

Safety and security of financial transactions, personal information, and account integrity is assured at Rewire. This online money transfer service has acquired all the necessary licensing and regulation to provide financial services across Europe. All money transfers – sending and receiving – are closely monitored and recorded by European Union financial institutions. The company has offices in the Netherlands, at the following address:

  • Nieuwezijds Voorburgwal 162 Amsterdam
  • North Holland 1012
  • Netherlands

The Privacy Policy details the manner in which personal data is collected and processed. The company retains personal data for at least 5 years, or as long as is required for compliance with legal obligations. All customers using the services of Rewire in Europe are subject to European Union laws. This relates to the way in which information can be accessed, managed, and edited. The online Rewire card is also 100% safe to use, since almost all MasterCards are protected against third-party interception of personal information with SSL encryption and Zero-Liability protection for users.

Why use Rewire?

Rewire simplifies the entire process of sending and receiving money internationally. This remittances company stands out for several reasons:

Rapid Transfers Abroad

When you send money overseas from your Rewire account, the funds will be available immediately if you transfer to a cash pickup point. If you send funds to a bank account, the total transaction processing time ranges between 10 minutes and 2 business days.

Low Fees

Rewire is an industry leader in terms of its fee schedule. You can expect a flat fee of just 1% of your transaction value. Plus, the fees are only billed once the money has been sent – there are no hidden costs to speak of.

Quick & Easy Ways to Load Up

With Rewire, you have several deposit options available, including transferring your salary to your Rewire IBAN account, instant bank transfer, instant credit card, instant debit card, or bank transfer.

Free Rewire Debit MasterCard

Yet another benefit of using Rewire is the free debit MasterCard that is available to registered members. With this debit card, there are no annual fees, hidden charges, or excessive payments to worry about. There are zero fees at ATMs, competitive exchange rates, and instant purchase options by tapping the card.

Powerful Mobile App

The mobile apps for Rewire (Android and iOS) are readily available through the Google Play Store, and the App Store. Users can personalize their app according to preferences with multiple language options available, including English, Chinese, Filipino, Hausa, Akan, Kiswahili and others. Account holders can easily manage all aspects of their account, including expense tracking, budgeting and history.

Which Countries Can I Send Money from with Rewire?

Rewire allows you to send money to several countries, including: 

India, Nepal, China, Kenya, Ghana, Nigeria, Thailand, Sri Lanka and Philippines. It is possible to send money to family members, friends, and colleagues who have an EU bank account, in Europe.

Registration & Onboarding

The sign up page is quick and easy to complete. You simply need to click on the ‘Get Started’ purple link. Users need to enter basic information including First Name, Last Name, Telephone Number, e-mail, and password. Next, enter the country you want to send money to. The options include: The Philippines, Nigeria, India, Thailand, China, Sri Lanka, Nepal, Ghana, Kenya. Next, verify the phone number by entering the code in SMS and validate your information.

The registration process is intuitive and user-friendly. The process is geared towards convenient money transfers from home, or on the go. The ‘Send Money from Home’ options include: Pay with Card, Wire Transfer, and Postal Transfer, with others available if required.

The onboarding process is facilitated with a fast, friendly and efficient customer service operation. They will happily walk you through the process of getting set up to send and receive remittances from abroad.

Customer Support

Registered users can easily contact customer support at Rewire by communicating with representatives via telephone, live chat, social media, or accessing the FAQs. The customer support reps are available during the following hours:

  • Sunday through Thursday – 7 AM – 6 PM
  • Friday from 7 AM – 1 PM
  • Saturday from 10 AM – 6 PM

Dedicated customer support is available on Messenger, Whatsapp, Viber and Chat. Email questions, comments, and complaints are addressed promptly and professionally. For stock responses to standard questions on Rewire services, the FAQ section is best. The Frequently Asked Questions (FAQs) option covers a broad range of topics including:

  • Getting Started
  • Rewire MasterCard
  • Sending Money
  • Receiving the Money
  • Referral & Rewards
  • General
  • Online Banking

Social media pages for engaging with fellow Rewire users and support staff are available for Facebook, Instagram, YouTube, Medium, and LinkedIn too.

Bottom Line

Rewire is one of the most user-friendly international money transfer services on the market. It accommodates users from Israel and Europe. Payments to friends, family, and colleagues are supported in a number of countries including: India, Nepal, China, Kenya, Ghana, Nigeria, Thailand, Sri Lanka, and the Philippines.

This international money transfer service is cost effective, efficient and rapid. Transactions go through instantly with cash pickups, and can take anywhere from 10 minutes to 2 business days to complete. Safety and security are assured with SSL (Secure Socket Layer) technology, firewall protection, and ID verification. The integrity of user accounts is guaranteed with the protection mechanisms that are in place.

Overall, Rewire delivers on expectations. This money transfer service ranks highly in terms of cost effectiveness and transfer time. The customer support team members clearly follow a customer-centric approach to operations and they work hard to ensure user satisfaction at all times.

Pros

  • Rapid transfers on money transfers
  • Discounted transfer for first time users 
  • Powerful mobile apps for sending and receiving money 
  • Fully licensed financial services provider for EU customers
  • Cost effective with commissions capped at 1% of the transfer amount

Cons

  • Limited countries supported
  • Limited support on Fridays and Saturdays
  • No 2-FA options for multi-factor authentication