Vianex Review 77

Currencies: 20+
Regulation: FCA
Speed: 1-2 Days
Transfer Method: Bank transfer , Debit Card

Company Information

Vianex is an international money transfer company which is owned and operated by Viamericas. It was established in 2000 and was designed to help individuals and families meet their financial objectives through affordable global money transfers. This company creates dynamic technologies to expedite money transfers safely, securely, and cost-effectively. The company has headquarters in Bethesda, Maryland, as well as regional offices in Los Angeles California, Miami, Florida, and operations centers in the Philippines, Mexico, and Colombia.

This popular money transfer service provides customers with a wide range of money transfer options including check processing, international money transfers, as well as bill payment options. This private company features operations in 28 countries, at 51,000 locations. Customers can enjoy the convenience of bank account transfers or cash payouts around the clock. The company’s second-largest shareholder is the International Finance Corporation.

How does Vianex Work?

Vianex money transfer services are easy to understand. The process begins by choosing a country where you wish to send money to. Next, choose the method of delivery. Money can be deposited directly into a bank account or sent via cash. There are some 51,000 locations across 28 countries. Enter biographic information about the person receiving the money; this is done for security purposes. The next step in the process requires paying for the money transfer. There are several options including debit card and credit card. Bank account transfers are also possible. Once the transaction has been reviewed and verified, customers can click the send money button. A receipt will be mailed to your account as confirmation that the transaction was processed.

How does Vianex Work

Who Should Use Vianex?

Vianex is geared towards individuals and families wanting to send money abroad. The sign up and registration process is quick and easy to complete, and the 3-step process (selecting a recipient, choosing a payment option, and sending money) doesn’t present users with any challenges. The competitive exchange rates and fees ensure that Vianex will remain a viable option for sending money to friends and families or sending remittances abroad. It features prominently for transfers to South American countries, and Australasia as well. If you have friends and family in these countries, Vianex warrants consideration.

Personal Users

Vianex is ideally suited to personal usage. It is a family-friendly money transfer service for people wanting to send cash to 28 countries around the world including North America, South America, and Australasia. If used for personal purposes, Vianex is competitively priced for direct deposits to bank accounts, and cash payouts. The raison d’être for establishing this money service company was to help individuals and families achieve their financial aspirations through competitively priced international money transfers.

Why Should You Consider Using Vianex?

For starters, Vianex is safe, secure, and fully licensed in 49 of 50 states across the US. Vianex has also partnered with Norton Secured to safeguard all online transactions and maintain the integrity of user accounts. It is PCI certified whenever you use your debit cards or credit cards, and it received a #1 ranking as a remittance provider from the Inter-American Dialogue. Perhaps its most endearing characteristics are its low-cost services. It compares favorably against XOOM, MONEYGRAM and Western Union in terms of transactions fees, total amount paid by the sender, and total amount received. It also offers money transfer services to 28 countries including Argentina, Australia, Bangladesh, Bolivia, Brazil, Canada, Colombia, Dominican Republic, El Salvador, Guatemala, India, South Korea, Malaysia, Mexico, New Zealand, Philippines, and Vietnam among others.

How Much Does it Cost to Use Vianex?

The fees and rates schedule is available by clicking on the respective button from the homepage. To access country-specific fees, simply input the country you wish to send money to. Customers will instantly see the day’s exchange rate. Next, enter the amount you would like to transfer. An instant exchange rate will be calculated, including details of the transaction fees. These fees may vary based on the specific payer that is used, but typically encompass the following cost items: bank account fee, or credit card fee, or debit card fee. Note that bank account transfers are the most cost-effective way to send funds, while debit cards and credit cards can run several hundred dollars, depending on the amount you are sending. Fees are also affected by the bank that is selected. The spread (the difference between the buy price and the sell price on Forex) is more favorable than bank rates.

How Long Does it Take?

The beneficiary will typically receive funds as soon as the necessary compliance and verification has taken place. Once Viamericas has received the funds from the sender’s bank account, regulatory compliance procedures will take place. Bank account verification is essential to the timely and accurate processing of transactions.

Vianex Customer Support

Customers can contact Vianex through an online contact form 24/7. Bilingual services are available (English and Spanish). The toll-free telephone number is 1-800-401-7626, and the fax number is 866-842-6374. For email assistance, customers can contact the following email address: customerservice@viamericas.com. The call center is operational between Monday and Saturday from the hours of 8 AM through 10:30 PM, and on Sundays between 9 AM and 10:30 PM. For snail mail queries, customers can write to the HQ in Bethesda Maryland at the following address: 7910 Woodmont Ave, Suite 220, Bethesda, Maryland 20814.

Clients Feedback

Client feedback is generally positive about the services offered by Vianex. Although there are no TrustPilot reviews, other independent review sites typically post favorable ratings from users.

Bottom Line

Vianex is a trusted name in international money transfers across 28 countries and at 51,000 locations. It is fully licensed and regulated in 49 states in the US and enjoys ranking status across Latin America. It is an easy way to send money online, notably through the money transfer apps which can be downloaded and installed for free. The most cost-effective way to send money is via bank to bank transfers, but debit card and credit card options are also available.

Pros

  • AML and Antiterrorism Compliance
  • Fully licensed and regulated in 49 states in the US
  • Money transfer services to 51,000 locations in 28 countries
  • Competitive exchange rate and fees for international transfers

Cons

  • Little clarity in terms of fees, commissions, and charges
  • Exchange rates are less favorable than major competitors
  • Not suited to business money transfers, or online marketplace